1. Business details
- Store / brand
- RivoLift
- Legal operator
- RivoLift, a sole proprietorship registered in California, United States
- Business address
- 3770 N Claremont Ave, Fresno, CA 93727, United States
- Country of establishment
- United States
- Customer support email
- contact@rivolift.com
- Customer support phone
- +1 (650) 446-4547
- Website
- https://rivolift.com
- Support hours
- Monday–Friday, 9 am–5 pm Pacific Time
2. How to reach us
Use the contact form, email contact@rivolift.com or call +1 (650) 446-4547. Written enquiries can also be sent to the business address above.
3. What to include
- Order questions: your order number (it starts with RL-) and the email address used at checkout.
- Fitment questions: your ceiling height, bay width, floor type and the heaviest vehicle you service.
- Delivery questions: your ZIP code, whether the site has a loading dock or forklift, and any access limits.
- Warranty questions: the product name, the order number if you have one, and a description of the issue.
4. Order tracking without contacting us
You can check the recorded status of an order at any time on the order tracking page using your order number and the email address used at checkout.